Respecting Your Personal Space

Information We Collect

We gather personal information that you willingly provide when engaging with Kni Quella. This may include your name, email address, shipping address, and payment information. Additionally, we may collect data about your interactions on our website, such as browsing history and purchasing preferences. Every piece of information helps us understand your needs better and serves to enhance your experience with our handcrafted knitting needles.

How We Use It

The information we collect serves a lasting purpose. It allows us to fulfill your orders, communicate with you regarding your purchases, and tailor our offerings to suit your creative spirit. We may also use your details to send you updates and insights about our products, should you choose to receive such communications. Your trust is paramount, and we honor it by using your information solely for these intended purposes.

Sharing & Disclosure

We take great care in sharing your personal information. We do not sell or rent your details to third parties. However, we may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. In extraordinary circumstances, such as complying with the law or protecting our rights, we may disclose your information as needed.

Cookies & Tracking

Our website employs cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that allow us to recognize you and remember your preferences during future visits. You may choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to access certain features of our website.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. Once your information is no longer needed, we will securely delete or anonymize it. This practice ensures that we honor your privacy and maintain the integrity of your information.

Security

The security of your personal information is of utmost importance to us. We implement a variety of security measures to protect your data from unauthorized access or disclosure. While we strive to safeguard your information, please remember that no method of transmission over the internet or electronic storage is 100% secure. Nonetheless, we remain committed to protecting your information with the highest standards available.

Your Rights

In accordance with applicable laws, you have certain rights regarding your personal information. Under the California Consumer Privacy Act (CCPA) and other state laws, you may request access to, deletion of, and information about your personal data. For international users, the General Data Protection Regulation (GDPR) also grants you rights concerning your information. We encourage you to reach out to us to exercise these rights.

Children’s Privacy

Kni Quella is committed to protecting the privacy of children. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our records.

Changes to Policy

As we continue to grow and evolve, we may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information and honoring your privacy.